Exploring online research methods - Incorporating TRI-ORM

Online questionnaires: List of references

The following is a list of references cited in this module:

Arnau, R. C., Thompson, R. L. and Cook, C. (2001) Do different response formats change the latent structure of responses? An empirical example using taxometric analysis. Educational and Psychological Measurement, 61, 23-44.

Bennett, G. (2000) Using incentives to ensure quality data and high response rates. Paper presented at Online market research and web based surveys conference, London, May 30 - June 1. Abstract.

Bernard, M. and Mills, M. (2000) So, what size and type of font should I use on my web-site? Usability News 2, 2.

Bernard, M., Lida, B., Riley, S., Hackler, T. and Jamzen, K. (2002) A comparison of popular online fonts: Which type and size is best? Usability News 4, 1.

Best, S. J. and Krueger, B. S. (2004) Internet data collection. Sage University Paper 141. London. Sage.

Best, S. J. and Krueger, B. S. (2008) Internet survey design. In Fielding, N., Lee, R. M. and Blank, G. (Eds.), The SAGE handbook of Online Research Methods. London. SAGE. pp. 217-235.

Birnholtz, J. P., Horn, D. B., Finholt, T. A. and Bae, S. J. (2004) The effects of cash, electronic, and paper gift certificates as respondent incentives for a web-based survey of technologically sophisticated respondents, Social Science Computer Review, 22, 3, 355-362.

Bosnjak, M. and Tuten, T. L. (2001) Classifying response behaviors in web-based surveys, Journal of Computer Mediated Communication, 6, 3.
[External Link - opens in a new window] http://jcmc.indiana.edu/vol6/issue3/boznjak.html.

Bosnjak, M., Tuten T. L. and Bandilla, W. (1991) Participation in web surveys: A typology, ZUMA Nachrichten, 48, 7-17.

Braunsberger, K., Wybenga, H. and Gates, R. (2007) A comparison of reliability between telephone and web-based surveys, Journal of Business Research, 60, 758–764.

Carini, R.M. et al (2003) College students responses to web and paper based surveys: Does mode matter? Research in Higher Education, 44, 1, 1-19.

Cook, C., Heath, F. and Thompson, R. L. (2000) A meta-analysis of response rates in web or internet-based surveys, Educational and Psychological measurement, 60, 6, 821-836.

Coomber, R. (1997) Using the Internet for survey research, Sociological Research Online, 2, 2.
[External Link - opens in a new window] http://www.socresonline.org.uk/2/2/2.html.

Couper, M. P. (2007) Issues of Representation in eHealth Research (with a Focus on Web Surveys), American Journal of Preventive Medicine, 32, 5, S83-S89.

Couper, M. P., Kapteyn, A., Schonlau, M. and Winter, J. (2007) Noncoverage and nonresponse in an Internet survey, Social Science Research, 36, 131-148.

Crawford, S. D ., Couper, M. P. and Lamias, M. J. (2001) Web-surveys: Perceptions of burdens, Social Science Computer Review, 19, 2, 146-162.

Denscombe, M. (2003) The good research guide for small scale research projects. Maidenhead. Open University Press.

Dillman, D. A. (2000) Mail and internet surveys - the tailored design method. New York. Wiley.

Dillman, D. A., Phelps, G., Tortora, R., Swift, K. Kohrell, J., Berck, J. and Messer, B. L. (2009) Response rate and measurement differences in mixed-mode surveys using mail, telephone, interactive voice response (IVR) and the Internet, Social Science Research, 38, 1-18.

Dillman, D. A. and Smyth, J. D. (2007) Design effects in the transition to web-based surveys, American Journal of Preventive Medicine, 32, 5, S90-S96.

Dillman, D. A., Tortora, R. D. and Bowker, D. (1998). Principles for Constructing Web Surveys. SESRC Technical Report 98-50. Pullman. Washington.

Dodd, J. (1998) Market research on the Internet- threat or opportunity? Marketing and Research Today, 26, 1, 60-66.

Fang, J., Shao, P. and Lan, G. (2009) Effects of innovativeness and trust on web survey participation, Computers in Human Behavior, 25, 144-152.

Fleming, C. and Bowden, M. (2009) Web-based surveys as an alternative to traditional mail methods, Journal of Environmental Management, 90, 284-292.

Frick, A., Bachtiger, M. T. and Reips, U. D. (2001) Financial incentives, personal information and drop-out rate in online studies, in Reaps, U. D. and Bosnjak, M. (Eds.) Dimensions of internet science. Lengerich. Pabst Science Publishers. pp. 209-220.

Fricker, Jr., R. D. (2008) Sampling methods for web and e-mail surveys. In Fielding, N., Lee, R. M. and Blank, G. (Eds.), The SAGE handbook of Online Research Methods. London. SAGE. pp. 195-216.

Harris, C. (1997) Developing online market research methods and tools, Paper presented to ESOMAR Worldwide Internet Seminar. Lisbon, July 1997.

Healey, B. (2007) Drop downs and scroll mice: The effect of response option format and input mechanism employed on data quality in web surveys, Social science computer review, 25, 1, 111-128.

Hewson, C., Yule, P., Laurent, D. and Vogel, C. (2003) Internet Research Methods. London. Sage.

Janelle, D. G. and Hodge, D. C. (2000) Information, place, cyberspace and accessibility, in Janelle, D. G. and Hodge, D. C. (Eds.) Information, Place and Cyberspace. New York. Springer. pp. 3-12.

Jeavons, A. (1998) Ethology and the web: Observing respondent behaviour in web surveys. Proceedings of the Worldwide Internet Conference, Amsterdam, ESOMAR.

Joinson, A. N. and Reips, U-D. (2007) Personalized salutation, power of sender and response rates to Web-based surveys, Computers in Human Behavior, 23, 1372–1383.

Knapp, F. and Heidingsfelder, M. (2001) Drop-out analysis: The effect of research design, in Reips, U. D. and Bosnjak, M. (Eds.) Dimensions of internet science. Lengerich. Pabst Science Publishers. pp. 221-230.

Litvin, S. W. and Kar, G. H. (2001) E-surveying for tourism research: Legitimate tool or a researcher's fantasy? Journal of Travel Research, 39, 308-314.

Madge, C. and O'Connor, H. (2002) Online with e-mums: Exploring the Internet as a medium for research, Area, 34, 1, 92-102.

Madge, C. and O'Connor, H. (in press) Mothers in the making? Exploring notations of liminality in hybrid cyber/space. Transactions of the Institute of British Geographers.

Mann, C. and Stewart, F. (2000) Internet Communication and Qualitative Research. London. Sage.

McDonald, H. and Adam, S. (2003) A comparison of online and postal data collection methods in marketing research, Marketing Intelligence and Planning, 21, 2, 85-95.

Michaelidou, N. and DNaus, M. J., Philipp, L. M. and Samsi, M. (2009) From paper to pixels: A comparison of paper and computer formats in psychological assessment, Computers in Human Behavior 25, 1-7.ibb, S. (2006) Using email questionnaires for research: Good practice in tackling non-response, Journal of Targeting, Measurement and Analysis for Marketing, 14, 4, 289-296.

Miller, T. W. and Panjikaran, K. J. (2001) Studies in Comparability: The Propensity Scoring Approach. University of Wisconsin, Madison.

Moran-Ellis, J. and Venn, S. (2007) The Sleeping Lives of Children and Teenagers: Night-Worlds and Arenas of Action, Sociological Research Online, 12, 5.
[External Link - opens in a new window] http://www.socresonline.org.uk/12/5/9.html.

Naus, M. J., Philipp, L. M. and Samsi, M. (2009) From paper to pixels: A comparison of paper and computer formats in psychological assessment, Computers in Human Behavior 25, 1-7.

Norman, A. T., and Russell, C. A. (2006). The pass-along effect: Investigating word-of-mouth effects on online survey procedures. Journal of Computer-Mediated Communication, 11, 4, article 10.

O'Connor, H. and Madge, C. (2004) My mum's thirty years out of date: The role of the Internet in the transition to motherhood, Community, Work and Family. 7, 3, 351-369.

O'Lear, R. M. (1996) Using electronic mail (e-mail) surveys for geographic research: Lessons from a survey of Russian environmentalists, Professional Geographer, 48, 209-217.

O'Schaefer, D. R. and Dillman, D. A. (1998) Development of standard email methodology, Public Opinion Quarterly, 62, 3, 378-397.

Pealer L. N., Weiler, R. M., Pigg, R. M., Miller, D. and Dorman, S. M. (2001) The feasibility of a web-based surveillance system to collect health risk behaviour form data from college students, Health, Education and Behaviour, 28, 5, 547-599.

Pearrow, M. (2000). Web Site Usability Handbook. Rockland, Mass. Charles River Media, Inc.

Porter, S. R. and Whitcomb, M. E. (2003a) The impact of lottery incentives on survey response rates in Research in Higher Education, 44, 4, 389-407.

Porter, S. R. and Whitcomb, M. E. (2003b) The impact of contact type on web-survey response rates. In Public Opinion Quarterly, 67, 4, 579-589.

Rigden, C. (1999) The eye of the beholder- designing for colour blind users British telecommunications Engineering Journal 17, 2-5.

Riva, G., Teruzzi, T. and Anolli, L. (2003) The use of the Internet in psychological research: Comparison of online and offline questionnaires, CyberPsychology and Behavior, 6, 1, 73-80.

Roberts, L. D. and Parks, M. R. (2001) The social geography of gender switching in virtual environments on the Internet, in Green, E. and Adam, A. (Eds.) Virtual Gender: Technology, Consumption and Gender. London. Routledge. pp. 265-285.

Sax, L. J., Gilmartin S. K. and Bryant A. N. (2003) Assessing response rates and non response bias in web and paper surveys, Research in Higher Education, 44, 4, 409-431.

Schaefer, D. R. and Dillman, D. A. (1998) Development of a Standard E-mail Methodology: Results of an Experiment. Public Opinion Quarterly, 62, 378-397.

Shih, T. H. and Fan, X. (2007) Response Rates and Mode Preferences in Web-Mail Mixed-Mode Surveys: A Meta-Analysis, International Journal of Internet Science, 2, 1, 59-82.

Silver, D. (2000) Looking backwards, looking forwards: Cybercultural studies 1990-2000, in Gauntlett, D. (Ed.) Web.Studies: Rewiring Media Studies for the Digital Age. London. Arnold. pp. 19-30.

Smith, C. (1997) Casting the net: Surveying an Internet population, Journal of Computer Mediated Communication, 3, 1.
[External Link - opens in a new window] http://jcmc.indiana.edu/vol3/issue1/smith.html.

Smyth, J. D., Dillman, D. A., Christian, L. M. and Stern, M. J. (2006) Effects of Using Visual Design Principles to Group Response Options in Web Surveys, International Journal of Internet Science, 2006, 1, 1, 6-16.

Su, J., Shao, P. and Fang, J. (2008) Effect of Incentives on Web-Based Surveys, Tsinghua science and technology,13, 3, 344-347.

Sweet, C. (2001) Designing and conducting virtual focus groups, Qualitative Market Research: an International Journal, 4, 3, 130-135.

Taylor, H., Bremer, J., Overmeyer, C., Siegel, J. W. and Terhanian, S. (2001) Touchdown! Online polling scores big in November 2000, Public perspective, 12, 33-35.

Taylor, T. L. (1999) Life in virtual worlds: Plural existence, multimodalities and other online research challenges, American Behavioral Scientist, 43, 436-449.

Umbach, P. D. (2004) Web surveys: Best practices, New Directions in Institutional Research, 121, 23-38.

Valentine, G. (2001) Social geographies. Space and society. Harlow. Prentice Hall.

Vehovar, V. and Lozar Manfreda, K. (2008) Overview: Online surveys. In Fielding, N., Lee, R. M. and Blank, G. (Eds.), The SAGE handbook of Online Research Methods. London. SAGE. pp. 177-194.

Wakeford, N. (2000) New media, new methodologies: Studying the web, in Gauntlett, D. (Ed.) Web.Studies: Rewiring Media Studies for the Digital Age. London. Arnold. pp. 31-41.

Warf, B. (2001) Segueways into cyberspace: Multiple geographies of the digital divide, Environment and Planning B, Planning and Design, 28, 3-19.

Witmer, D. F. Colman, R. and Katzman, S. L. (1999) From paper-and-pencil to screen-and-keyboard: Towards a methodology for survey research on the Internet, in Jones, S. (Ed.) Doing Internet Research: Critical Issues and Methods for Examining the Net. London. Sage. pp. 145-161.

Witte, J. C. (2009) Introduction to the Special Issue on Web Surveys, Sociological Methods and Research, 37, 3, 283-290.

Zhang, Y. (1999) Using the internet for survey research: A case study, Journal of American Society for Information Science, 51, 1, 57-68.

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