Non-verbal Communication
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Non-verbal communication can be an invaluable source of information. Being able to read so-called 'body language' is a useful skill for a Research Team Leader. It can help in understanding what is really being said or in identifying underlying issues in the team. The Research Team Leader should also be aware of their own body language as this can have profound positive or negative influences on other members of the team, eg showing signs of active listening will encourage someone to speak, whilst a bored facial expression will send the message to the speaker that he/she is not being heard. Some examples are:
Non-verbal communication can also be used to emphasise the message being conveyed. Some examples are:
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