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[Open/close heading]Online questionnaires

Andrews, D., Nonnecke, B. and Preece, J. (2003) Electronic survey methodology: A case study in reaching hard-to-involve internet users. International Journal of Human-Computer Interaction, 16, 185-210.

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Bandilla, W. (2002) Web surveys - An appropriate mode of data collection for the social sciences? in Batinic, B., Reips, U. D. and Bosnjak, M. (Eds.) Online Social Sciences. Seattle, WA. Hogrefe and Huber. pp. 1-6.

Bandilla, W. and Bosnjak, M. (2000) Online-Surveys als Herausforderung für die Umfrageforschung, in Mohler, P. P. and Lüttinger, P. (Eds.) Festschrift für Max Kaase. Mannheim, ZUMA. pp. 9-28.

Barnes, S. B. (2003) Issues of attribution and identification in online social research, in Johns, M. D., Chen, S. S. and Hall, G. J. (Eds.) Online Social Research New York. Peter Lang. pp. 203-222.

Bennett, G. (2000) Using incentives to ensure quality data and high response rates. Paper presented at Online market research and web based surveys conference, London, May 30 - June 1. Abstract.

Bernard, M. and Mills, M. (2000) So, what size and type of font should I use on my web-site? Usability News 2, 2.

Bernard, M., Lida, B., Riley, S., Hackler, T. and Jamzen, K. (2002) A comparison of popular online fonts: Which type and size is best? Usability News 4, 1.

Best, S. J. and Kruger, B. (2002) New approached to assessing opinion: The prospects for electronic mail surveys. International Journal of Public Opinion Research, 14, 73-92.

Best, S. J. and Krueger, B. S. (2004) Internet data collection. Sage University Paper 141. London. Sage.

Best, S. J., Krueger, B., Hubbard, C. and Smith, A. (2001) An assessment of the generalizability of Internet surveys. Social Science Computer Review, 19, 131-145.

Birnbaum, M. H. (2004) Human research and data collection via the Internet. Annual Review of Psychology, 55, 803-832.

Birnholtz, J. P., Horn, D. B., Finholt, T. A. and Bae, S. J. (2004) The effects of cash, electronic, and paper gift certificates as respondent incentives for a web-based survey of technologically sophisticated respondents, Social Science Computer Review, 22, 3, 355-362.

Bosnjak, M. and Batinic, B. (2002) Understanding the willingness to participate in online surveys - The case of e-mail questionnaires, in Batinic, B., Reips, U. D. and Bosnjak, M. (Eds.) Online Social Sciences Seattle, WA. Hogrefe and Huber. pp. 81-92.

Bosnjak, M. and Tuten, T. L. (2001) Classifying response behaviors in web-based surveys, Journal of Computer Mediated Communication, 6, 3.
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Bosnjak, M. and Tuten, T. L. (2003) Prepaid and promised incentives in Web surveys: An experiment. Social Science Computer Review, 21, 208-217.

Bosnjak, M., Tuten T. L. and Bandilla, W. (1991) Participation in web surveys: A typology, ZUMA Nachrichten, 48, 7-17.

Brenner, V. (2002) Generalizability issues in Internet-based survey research: Implications for the Internet addiction controversy, in Batinic, B., Reips, U. D. and Bosnjak, M. (Eds.) Online Social Sciences. Seattle, WA. Hogrefe and Huber. pp. 93-113.

Carini, R.M. et al (2003) College students responses to web and paper based surveys: Does mode matter? Research in Higher Education, 44, 1, 1-19.

Chen, S. S. and Christians, C. G. (2003) Introduction: Technological environments and the evolution of social research methods, in Johns, M. D., Chen, S. S. and Hall, G. J. (Eds.) Online Social Research New Work. Peter Lang. pp. 15-24.

Couper, M. (2000) Usability evaluation of computer-assisted survey instruments. Social Science Computer Review, 18, 4, 384-396.

Couper, M. P. and Miller, P. V. (2008) Web survey methods - Introduction, Public Opinion Quarterly, 72, 5, 831–835.

Couper, M., Traugott, M. W. and Lamias, M. J. (2001) Web survey design and administration. Public Opinion Quarterly, 65, 2, 230-253.

Conrad, F., Couper, M., Tourangeau, R. and Peytchev, A. (2005) Impact of progress feedback on task completion: First impression matters. Paper presented at the conference CHI 2005, April 2-7, Portland, Oregon, USA.

Cook, C., Heath, F. and Thompson, R. L. (2000) A meta-analysis of response rates in web or internet-based surveys, Educational and Psychological measurement, 60, 6, 821-836.

Coomber, R. (1997) Using the Internet for survey research, Sociological Research Online, 2, 2.
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Crawford, S. D ., Couper, M. P. and Lamias, M. J. (2001) Web-surveys: Perceptions of burdens, Social Science Computer Review, 19, 2, 146-162.

Denscombe, M. (2003) The good research guide for small scale research projects. Maidenhead. Open University Press.

Dillman, D. A. (2000) Mail and internet surveys - the tailored design method. New York. Wiley.

Dillman, D. A. and Bowker, D. K. (2001) The Web questionnaire challenge to survey methodologists, in Reips, U. D. and Bosnjak, M. (Eds.) Dimensions of Internet science. Lengerich, Germany. Pabst Science Publishers. pp. 159-178.

Dillman, D. A., Tortora, R. D. and Bowker, D. (1998). Principles for Constructing Web Surveys. SESRC Technical Report 98-50. Pullman. Washington.

Dodd, J. (1998) Market research on the Internet- threat or opportunity? Marketing and Research Today, 26, 1, 60-66.

Ekman, A., Klint, A., Dickman, P. W., Adami, H. and Litton, J. (2007) Optimizing the design of web-based questionnaires – experience from a population-based study among 50,000 women, European Journal of Epidemiology, 22, 293–300.

Frick, A., Bachtiger, M. T. and Reips, U. D. (2001) Financial incentives, personal information and drop-out rate in online studies in Reaps, U. D. and Bosnjak, M. (Eds.) Dimensions of internet science. Lengerich. Pabst Science Publishers. pp. 209-220.

Glover, D. and Bush, T. (2005) The online or e-survey: a research approach for the ICT age. International Journal of Research & Method in Education, 28, 2, 135-146.

Gosling, S. D., Vazire, S., Srivastava, S. and John, O. P. (2004) Should we trust Web-based studies? American Psychologist, 59, 93-104.

Gräf, L. (2002) Assessing internet questionnaires: The online pretest lab, in Batinic, B., Reips, U. D. and Bosnjak, M. (Eds.) Online Social Sciences. Seattle. Hogrefe & Huber. pp. 49-68.

Harris, C. (1997) Developing online market research methods and tools, Paper presented to ESOMAR Worldwide Internet Seminar. Lisbon, July 1997.

Heerwegh, D. (2004) Using progress indicators in web surveys. Paper prepared for the 59th AAPOR conference, Phoenix, Arizona, May 13-16, 2004.

Heerwegh, D. and Loosveldt, G. (2008) Face-to-face versus web surveying in a high-internet-coverage: Population differences in response quality, Public Opinion Quarterly, 72, 5, 836–846.

Heerwegh, D. and Loosveldt, G. (2006) Personalizing e-mail contacts: its influence on web survey response rate and social desirability response bias, International Journal of Public Opinion Research, 19, 2, 258-268.

Hewson, C., Yule, P., Laurent, D. and Vogel, C. (2003) Internet Research Methods. London. Sage.

Huber, P. J. (1967) The behavior of maximum likelihood estimates under non-standard conditions. Proceedings of the Fifth Berkeley Symposium on Mathematical Statistics and Probability 1, pp. 221-233.

Janelle, D. G. and Hodge, D. C. (2000) Information, place, cyberspace and accessibility, in Janelle, D. G. and Hodge, D. C. (Eds.) Information, Place and Cyberspace. New York. Springer. pp. 3-12.

Jeavons, A. (1998) Ethology and the web: Observing respondent behaviour in web surveys. Proceedings of the Worldwide Internet Conference, Amsterdam, ESOMAR.

Joinson, A. N. Paine, C. Buchanan, T and Reips, U-D. (2008) Measuring self-disclosure online: Blurring and non-response to sensitive items in web-based surveys, Computers in Human Behavior, 24, 2158–2171.

Joinson, A. N., Woodley, A. and Reips, U-D. (2007) Personalization, authentication and self-disclosure in self-administered internet surveys, Computers in Human Behavior, 23, 275–285.

Kaczimirek, L. (2008) Internet survey software tools. In Fielding, N., Lee, R. M. and Blank, G. (Eds.), The SAGE handbook of Online Research Methods. London. SAGE. pp. 236-254.

Kaye, B. K. and Johnson, T. J. (1999) Taming the cyber frontier: Techniques for improving online surveys. Social Science Computer Review, 17, 323-337.

Knapp, F. and Heidingsfelder, M. (2001) Drop-out analysis: The effect of research design, in Reips, U. D. and Bosnjak, M. (Eds.) Dimensions of internet science. Lengerich. Pabst Science Publishers. pp. 221-230.

Kraut, R., Olson, J., Banaji, M., Bruckman, A., Cohen, J. and Couper, M. (2004) Psychological research online. American Psychologist, 59, 105-117.

Lefever, S., Dal, M. and Matthíasdóttir, Á. (2007) Online data collection in academic research: advantages and limitations, British Journal of Educational Technology, 38, 4, 574–582.

Litvin, S. W. and Kar, G. H. (2001) E-surveying for tourism research: Legitimate tool or a researcher's fantasy? Journal of Travel Research, 39, 308-314.

Luce, K.H., Winzelberg, A.J., Das, S., Osborne, M.I., Bryson, S.W., and Taylor, C.B. (2007) Reliability of self-report: paper versus online administration, Computers in Human Behavior, 23, 3, 1384-1389.

Lumsden, J. and Morgan, W. (2005) Online-Questionnaire Design: Establishing Guidelines and Evaluating Existing Support. National Research Council Canada.  Available online at:
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Madge, C. and O'Connor, H. (2002) Online with e-mums: Exploring the Internet as a medium for research, Area, 34, 1, 92-102.

Madge, C. and O'Connor, H. (in press) Mothers in the making? Exploring notations of liminality in hybrid cyber/space. Transactions of the Institute of British Geographers.

Mann, C. and Stewart, F. (2000) Internet Communication and Qualitative Research. London. Sage.

McDonald, H. and Adam, S. (2003) A comparison of online and postal data collection methods in marketing research, Marketing Intelligence and Planning, 21, 2, 85-95.

Michael Bowling, J., Rimer, B.K., Lyons, E.J., Golin, C.E., Frydman,
G., and Ribisl, K.M.
(2006) Methodologic challenges of e-health research, Evaluation and Program Planning 29, 4, 390-396.

Miller, T. W. and Panjikaran, K. J. (2001) Studies in Comparability: The Propensity Scoring Approach. University of Wisconsin, Madison.

Neustadtl, A., Robinson, J. P. and Kestnbaum, M. (2002) Doing social science research online, in Wellman, B. and Haythornthwaite, C. (Eds.) The Internet in Everyday Life Malden, MA. Blackwell. pp. 186-211.

O'Connor, H. and Madge, C. (2004) My mum's thirty years out of date: The role of the Internet in the transition to motherhood, Community, Work and Family. 7, 3, 351-369.

O'Lear, R. M. (1996) Using electronic mail (e-mail) surveys for geographic research: Lessons from a survey of Russian environmentalists, Professional Geographer, 48, 209-217.

O’ Neil, K. M. and Penrod, S. D. (2001) Methodological variables in Web-based research that may affect results: Sample type, monetary incentives, and personal information, Behavior Research Methods, Instruments and Computers, 33, 226-233.

O’Neil, K. M., Penrod, S. D. and Bornstein, B. H. (2003) Web-based research: Methodological variables’ effects on dropout and sample characteristics. Behavior Research Methods, Instruments, and Computers, 35, 217-226.

O'Schaefer, D. R. and Dillman, D. A. (1998) Development of standard email methodology, Public Opinion Quarterly, 62, 3, 378-397.

Painea, C., Reips, U-D., Stieger, S., Joinson, A. and Buchanan, T. (2007) Internet users’ perceptions of ‘privacy concerns’ and ‘privacy actions’, International Journal of Human-Computer Studies, 65, 526–536.

Pealer L. N., Weiler, R. M., Pigg, R. M., Miller, D. and Dorman, S. M. (2001) The feasibility of a web-based surveillance system to collect health risk behaviour form data from college students, Health, Education and Behaviour, 28, 5, 547-599.

Pearrow, M. (2000) Web Site Usability Handbook. Rockland, Mass. Charles River Media, Inc.

Phippen, A. (2007) How Virtual Are Virtual Methods? Methodological Innovations Online, 2, 1.

Porter, S. R. and Whitcomb, M. E. (2003a) The impact of lottery incentives on survey response rates. Research in Higher Education, 44, 4, 389-407.

Porter, S. R. and Whitcomb, M. E. (2003b) The impact of contact type on web-survey response rates. Public Opinion Quarterly, 67, 4, 579-589.

Ranchhod, A. and Zhou, F. (2001) Comparing respondents of e-mail and mail surveys: Understanding the implications of technology. Marketing Intelligence and Planning, 19, 254-262.

Rigden, C. (1999) The eye of the beholder- designing for colour blind users British telecommunications Engineering Journal 17, 2-5.

Riva, G., Teruzzi, T. and Anolli, L. (2003) The use of the Internet in psychological research: Comparison of online and offline questionnaires, CyberPsychology and Behavior, 6, 1, 73-80.

Roberts, L. D. and Parks, M. R. (2001) The social geography of gender switching in virtual environments on the Internet, in Green, E. and Adam, A. (Eds.) Virtual Gender: Technology, Consumption and Gender. London. Routledge. pp. 265-285.

Sax, L. J., Gilmartin S. K. and Bryant A. N. (2003) Assessing response rates and non response bias in web and paper surveys, Research in Higher Education, 44, 4, 409-431.

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Schonlau, M., Asch, B. J. and Du, C. (2003) Web surveys as part of a mixed-mode strategy for populations that cannot be contacted by e-mail. Social Science Computer Review, 21, 218-222.

Scriven, A. and Smith-Ferrier, S. (2003) The application of online surveys for workplace health research, Journal for the Royal Society for the Promotion of Health, 123, 2, 95-101.

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Close heading CLOSE

Open/close headingOnline interviews

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Close heading CLOSE

Open/close headingOnline research ethics

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Close heading CLOSE

Open/close headingOnline methodological futures

Open/close heading'Web 2.0'

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Close heading CLOSE

Open/close headingBlogs

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Rickman, T. and Cosenza, R. M. (2007) The changing digital dynamics of multichannel marketing: The feasibility of the weblog: text mining approach for fast fashion trending, Journal of Fashion Marketing and Management, 11, 4, 604-621.

Stanyer, J. (2006) Online campaign communication and the phenomenon of blogging: An analysis of web logs during the 2005 British general election campaign, Aslib Proceedings: new information perspectives, 58, 5, 404-415.

Stefanone, M. A. and Chyng-Yang, J. Writing for Friends and Family: The Interpersonal Nature of Blogs, Journal of Computer-Mediated Communication, 13, 1, article 7.

Viegas, F. B. (2005) Bloggers’ expectations of privacy and accountability: An initial survey, Journal of Computer-Mediated Communication, 10, 3, article 12.

 

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Open/close headingSocial Networking Sites

Dwyer, C., Hiltz, S. R. and Passerini, K. (2007) Trust and privacy concern within social networking sites: A comparison of Facebook and MySpace. Proceedings of the Thirteenth Americas Conference on Information Systems, Keystone, Colorado August 9–12th 2007.
Available at [External Link - opens in a new window] http://csis.pace.edu/~dwyer/research/DwyerAMCIS2007.pdf (Accessed March 2009).

boyd, d. and Ellison, N. (2007) Social network sites: Definition, history, and scholarship. Journal of Computer-Mediated Communication, 13, 1.

boyd, d. (2007b) Viewing American class divisions through Facebook and MySpace. Apophenia Blog Essay. June 24.
Available at [External Link - opens in a new window] http://www.danah.org/papers/essays/ClassDivisions.html (accessed September 2008)

Ellison, N.,  Steinfield, C. and  Lampe, C. (2007) The benefits of Facebook "friends": Exploring the relationship between college students' use of online social networks and social capital. Journal of Computer-Mediated Communication, 12, 3, article 1.

Gross, R. and Acquisti, A. (2005) Information Revelation and Privacy in Online Social Networks (The Facebook case). Pre-proceedings version. ACM Workshop on Privacy in the Electronic Society (WPES).

Hargittai, E. (2007) Whose space? Differences among users and non-users of social network sites. Journal of Computer-Mediated Communication, 13, 1, article 14.

Hogan, B. (2008) Analyzing social networks via the internet, in Fielding, N., Lee, R. and Blank, G. (Eds.) The SAGE Handbook of Online Research Methods. London. Sage. pp. 141-160.

Lange, P. G. (2007) Publicly private and privately public: Social networking on YouTube. Journal of Computer-Mediated Communication, 13, 1, article 18.

Liu, H. (2007) Social network profiles as taste performances. Journal of Computer-Mediated Communication 13, 1, article 13.

Thelwall, M. (2009). MySpace comments, Online Information Review, 33, 1, 58-76

Thelwall, M. (2008). Social networks, gender and friending: An analysis of MySpace member profiles, Journal of the American Society for Information Science and Technology, 59, 8, 1321-1330.

Tufekci, Z. (2008) Grooming, gossip, Facebook and Myspace.  Information, Communication and Society, 11, 4, 544-564.

 

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Open/close headingMulti-user virtual environments

Bailenson, J. N. and Beall, A. C. (2006) Transformed social interaction: Exploring the digital plasticity of avatars, in Schroeder, R and Axelsson, A. Avatars at Work and Play: Collaboration and Interaction in Shared Virtual Environments. London. Springer. pp. 1-16.

Chesney, T., Chuah, S.-H., and Hoffman, R (2007) Virtual World Experimentation: An Exploratory Study.
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Schroeder, R. and Bailenson, J. (2008) Research uses of multi-user virtual environments, in Fielding, N., Lee, R. and Blank, G. (Eds.) The SAGE Handbook of Online Research Methods. London. Sage. pp. 327-342.

Simona, I. (2007) Ethnography of online role-playing games: the role of virtual and real contest in the construction of the field. Forum Qualitative Sozialforschung / Forum: Qualitative Social Research, 8, 3.

Williams, D., Caplan, S. and Xiong, L. (2007) Can You Hear Me Now? The Impact of Voice in an Online Gaming Community. Human Communication Research, 33, 4, 427-449.

Williams, M. (2007) Avatar watching: participant observation in graphical online environments. Qualitative Research, 7, 1, 5-24.

Yee, N. Motivations for play in online games. Cyberpsychology and behaviour, 10, 115-121.

 

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Open/close headingWeb analytics

Allen, G. N., Burk, D.L. and Ess, C. (2008) Ethical Approaches to Robotic Data Gathering in Academic Research, International Journal of Internet Research Ethics, 1, 1, 9-36.

Bennett, C. (2006) Keeping up with the kids, Young Consumers: Insight and Ideas for Responsible Marketers, 7, 3, 28-32.

Phippen, A. D. (2004) An evaluative methodology for virtual communities using web analytics, Campus-Wide Information Systems, 21, 5, 179-184.

Thelwall, M. (2009). MySpace comments, Online Information Review, 33, 1, 58-76

Thelwall, M. (2008). Social networks, gender and friending: An analysis of MySpace member profiles, Journal of the American Society for Information Science and Technology, 59, 8, 1321-1330.

Welser, H. T., Smith, M., Fisher, D. and Gleave, E. (2008) Distilling Digital Traces: Computational social science approaches to studying the internet, in Fielding, N., Lee, R. and Blank, G. (Eds.) The SAGE Handbook of Online Research Methods. London. Sage. pp. 116-140.

 

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Beaulieu, A. (2004) Mediating ethnography: objectivity and the making of ethnographies of the internet, Social Epistemology, 18, 2-3, 139-163.

Carter, D. (2006) Living in virtual communities: An ethnography of human relationships in cyberspace, Information, Communication and Society, 8, 2, 148-167

Cora Garcia, A., Standlee, A. I., Bechkoff, J. and Cui, Y. (2009) Ethnographic Approaches to the Internet and Computer-Mediated Communication. Journal of Contemporary Ethnography, 38, 52-84.

Domínguez, D., Beaulieu, A., Estalella, A., Gómez, E., Schnettler, B. and Read, R. (2007) Virtual ethnography. Forum Qualitative Sozialforschung / Forum: Qualitative Social Research, 8, 3.

Estalella, A. and Ardèvol, E. (2007) Field ethics: towards situated ethics for ethnographic research on the internet. Forum Qualitative Sozialforschung / Forum: Qualitative Social Research, 8, 3. 

Fay, M. (2007) Mobile subjects, mobile methods: doing virtual ethnography in a feminist online network. Forum Qualitative Sozialforschung / Forum: Qualitative Social Research, 8, 3.

Greschke, H. M. (2007) Logging into the field-methodological reflections on ethnographic research in a pluri-local and computer-mediated field. Forum Qualitative Sozialforschung / Forum: Qualitative Social Research, 8, 3.

Hine, C. (2008) Virtual ethnography: Modes, varieties, affordances, in Fielding, N., Lee, R. and Blank, G. (Eds.) The SAGE Handbook of Online Research Methods. London. Sage. pp. 257-270.

Leander, K. and McKim, K. (2003) Tracing the Everyday 'Sitings' of Adolescents on the Internet: a strategic adaptation of ethnography across online and offline spaces, Education, Communication & Information, 3, 2, 211-240.

Markham, A. N. (2005) The methods, politics and ethics of Rerpresentation in online ethnography, in Denzin, N.K. and Lincoln, Y.S. (Eds.) The SAGE Handbook of Qualitative Research. Thousand Oaks. SAGE. pp. 247-284.

Rybas, N. and Gajjala, R.  (2007) Developing cyberethnographic research methods for understanding digitally mediated identities. Forum Qualitative Sozialforschung /Forum: Qualitative Social Research, 8, 3.

Simona, I. (2007) Ethnography of online role-playing games: the role of virtual and real contest in the construction of the field. Forum Qualitative Sozialforschung / Forum: Qualitative Social Research, 8, 3.

 

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Open/close headingGrid computing

Crouchley, R. and Allan, R. (2008) Longitudinal statistical modelling on the grid, in Fielding, N., Lee, R. and Blank, G. (Eds.) The SAGE Handbook of Online Research Methods. London. Sage. pp. 471-490.

Fielding, N. and Macintyre, M. (2006) Access Grid Nodes in Field Research, Sociological Research Online 11, 2.

Hodgson, S. M. and Clark, T. (2007) Sociological Engagements with Computing: the Advent of E-Science and Some Implications for the Qualitative Research Community, Sociological Research Online 12, 3.

Li, M and Baker, M. (2005) The grid: Core technologies. New York. Wiley.

Woolgar, S. (2003) Social shaping perspectives and e-Social Science: the case for research support. Swindon. ESRC.

 

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Open/close headingEthics

Allen, G. N., Burk, D.L. and Ess, C. (2008) Ethical Approaches to Robotic Data Gathering in Academic Research, International Journal of Internet Research Ethics, 1, 1, 9-36.

Charlesworth, C. (2008) Understanding and managing legal issues in internet research, in Fielding, N., Lee, R. and Blank, G. (Eds.) The SAGE Handbook of Online Research Methods. London. Sage. pp. 42-57.

Enyon, R., Fry, J. and Schroeder, R. (2008) The ethics of internet research, in Fielding, N., Lee, R. and Blank, G. (Eds.) The SAGE Handbook of Online Research Methods. London. Sage. pp. 23-41.

Ess, C. (2007) Internet research ethics, in Joinson, A., McKenna, K., Postmes, T. and Reips, U. (Eds.), The Oxford handbook of Internet psychology. Oxford. Oxford University Press. pp. 487-502.

Estalella, A. and Ardèvol, E. (2007) Field ethics: towards situated ethics for ethnographic research on the internet. Forum Qualitative Sozialforschung / Forum: Qualitative Social Research, 8, 3. 

Hudson, J. M. and Bruckman, A. (2005) Using Empirical Data to Reason about Internet Research Ethics. Proceedings of the Ninth European Conference on Computer-Supported Cooperative Work. 18–22 September 2005, Paris.

Madge, C. (2007) Developing a geographers’ agenda for online research ethics. Progress in Human Geography 31, 5, 654-674.

Schroeder, R. (2007) An overview of ethical and social issues in shared virtual environments. Futures: The journal of planning, forecasting and policy, 39, 6, 704-717.

 

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