[c]

• It’s good practice to include anything important from the received message when you respond to it – this then gives a complete record of your email conversation and indicates the subject whereas if you start a new message the recipient may not immediately link it. Enclose any quoted material within < and >. Some programs will do this automatically.
• Quoting a long previous message may result in all the messages in a conversation going back and forth and getting longer and longer thus taking longer to transmit and clogging up inboxes!

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