Checklist questions for online questionnaire software

Does the service allow you to collect the maximum number of completed questionnaires you expect without extra charges?

Does it allow the maximum number of questions you need to include in your questionnaire?

Will you be within your budget if you use the service to keep the questionnaire open for the time you need?

Do you need only one questionnaire or do you need multiple questionnaires to be online at the same time?

Do you need a one-page questionnaire or one that spans multiple pages?

Do you expect all the participants to complete the questionnaire online or do you need to be able to use the online questionnaire in tandem with paper-based versions? Can paper-based versions of the questionnairebe easily produced?

Does the interface seem to be easy enough to understand and use in the time available?

Is online and/or telephone technical support on the use of the service available if required?

 

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Does it produce all the question types you would like to include?

Are there any limits to the number of choices for particular question types? Is this a problem for your questionnaire?

Can questionnaires be imported from word-processor or text files?

Is the layout and positioning of questions and answers acceptable? Can this be controlled?

Can you save the questions you have input and continue creating the questionnaire at a later date?

Is there the option of requiring a response to certain questions?

Can you randomise the order of possible responses?

 

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Does it produce pages that have no major differences when viewed in different browsers or with different screen resolutions?

Is there a choice of templates? Are they suitable? Is the layout and colour schemes acceptable?

Do any templates allow easy customisation?

Is it possible to add extra design features to individual pages, such as images, extra text or line breaks?

Can you easily add features such as images, headers or footers to all pages?

 

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Is the statistical information offered by the software extensive enough for your needs? (e.g. can it record IP addresses of participants, approximate time taken, response rates for each question etc.)

Can the number of questions per page be easily controlled?

Can skip patterns be established so that the participant is directed to alternative questions depending on responses to particular questions?

Can the navigation be customised? Can the text on buttons be customised and is there a choice over whether or not a respondent can navigate back to completed sections?

Can multimedia stimuli such as video and animation be included?

Does it allow randomisation of the order of questions or responses within questions?

Can cookies be added to the participant's computer to prevent multiple submission from the same machine?

Can this use of cookies be controlled to allow particular machines to make multiple submissions (e.g. where a suite of computers may be used by different participants, or for data entry from paper-based versions)?

Does it allow for the inclusion and placement of a progress bar?

 

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Are the welcome pages and post-submission messages fully customisable?

Can you link to a webpage of your chose once the questionnaire has been submitted?

Can you enter a closing date for the questionnaire and add a customisable message to those who attempt to access it once closed?

Does it offer the access control you need, such as the ability to set passwords or limit access to those from particular IP addresses?

Are you satisfied by any security statements made?

Is there an option to encrypt the information on a secure server?

 

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Is there an email management list?

Can you insert individual email addresses?

Can multiple email addresses be imported?

Can you select the whole list or a subgroup of the list to send a message to?

Can you send personalised emails by merging personal information into a standard email?

Can the link to your questionnaire be easily incorporated into emails?

Can you send your entire questionnaire as an email?

Can you easily incorporate a link to the questionnaire into a website?

Can you record which of several links was selected by the participant?

Can a pop-up version of the questionnaire or of a link to the questionnaire be activated when a user enters the site?

 

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Can results be received by email alongside saving them to the database?

Does it allow the data to be downloaded in a format that can be easily imported into the statistical analysis package you plan to use?

Are there any limits to the number of times that you can download your data? Is this a problem for your study?

Can you choose whether you would like to include all data in the download, or only data from a particular period?

Can any extra information you need be easily included in the data files (e.g. IP addresses and start and completion times)?

Is the statistical analysis and reporting offered by the software sophisticated enough for your needs?

Can you view individual results and overall results on an on-going basis?

Does it offer the option to delete or edit results?

Are there the viewing options you require (e.g. Can you view the results as percentages or in the form of a particular type of chart)?

Can you easily access the statistical information you need from within the software?

Does it offer filtering options so that results can be analysed according to the response to particular questions (e.g. focusing on gender or age)?

Is cross-tabulation of results possible, so that correlations between particular questions can be analysed?

 

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