[c]

This style emanates from the emotional intelligence characteristics: collaboration, team leadership and communication. This approach is based on getting people’s ideas and support and allowing employees a say in decisions. This builds trust and commitment, increases flexibility and maintains high morale. It works best if the leader is uncertain about the future direction and leans on experienced employees for ideas and guidance.

The approach is less likely to work where employees lack the competence, knowledge or experience to offer sound advice. It can be particularly inappropriate in times of crisis.

 

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