"...but, I mean when I do a course, like I got two GNVQ’s distinctions, so, you know. And it was down to hard work, you know, it wasn’t, there was no really an exam, it was just a module exam and that, you know, get an e-module and ( ) so whenever I do get in somewhere, you know, I always put like 110 per cent."

(Neville, Int 5)