Benchmarking Good Practice in Qualitative Management Research


The Project

Who We are

Project Output: Papers, Reports, Conferences and Related Conferences


About the People involved.


Professor Catherine Cassell is now Professor of Occupational Psychology at the Manchester Business School. At the time of this project she was Professor of Organizational Psychology at Sheffield University Management School, Sheffield, UK. Her research interests focus on organizational change and development and she has previously held research grants from ERDF, EPSRC and the EU, which have all utilized qualitative methods as part of the research process. A key theme in her research is an interest in the use of qualitative methods in management and organizational research. With Gillian Symon she has co-edited and authored three books in this area published by Sage: 'Qualitative methods in organizational research: a practical guide' (Cassell and Symon, 1994); 'Qualitative methods and analysis in organizational research' (Symon and Cassell, 1998) and 'Essential guide to qualitative methods in organizational research' (in press). They have also organized a number of symposia at both national and international conferences (e.g.: BAM 1996; 2000; BPS 1993; 1997; 2002; IAAP, 2002) where the focus has been the use of qualitative methods in work psychology and management research.


Professor. Phil Johnson is now Professor of International Management and Marketing and Associate Dean for Internationalisation at the University of Sheffield. At the time of this project he was a Principal Lecturer in research methodology/organizational analysis and Research Leader in the Change Management Research Centre at Sheffield Hallam University. He holds degrees in Sociology (BA- Sheffield University), Organization Development (MSc - CNAA), Research Methodology (MSc - Open University) and Management (PhD - CNAA). In recent years he has published in the fields of research methodology, business ethics, manufacturing management, managing change and management control. His contribution to research methodology includes two books published by Sage: 'Research Methods for Managers' (with J.Gill, 1991; 1997; 2002) and Understanding management research: an introduction to epistemology (with J. Duberley, 2001); three chapters in edited books; and 5 refereed journal articles. An ongoing theme in this published material has been the epistemological and ontological dimensions of methodology and their impact upon management research practice. Other recent work has included qualitative research regarding: performance evaluation and control systems in manufacturing sponsored by EPSRC (GR/L03569); and contractor supplier relationships in local authorities sponsored by ESRC (R0002364498).

Dr. Gillian Symon is now a Reader in Organizational Psychology at Birkbeck College, University of London. At the time of this project she was a senior lecturer in the same department. She holds a MA in psychology (University of Edinburgh), MSc in occupational psychology (University of Sheffield) and PhD in organizational psychology. Her research interests lie in the areas of technological change at work and qualitative methods in organizational research. In the first case, recent work has focused on resistance to technological change and user participation. In the second case, in addition to the work on the ESRC project, she has edited or authored (with Catherine Cassell and others) three practical textbooks, a special issue of the European Journal of Work and Organizational Psychology and several papers on the theme of qualitative approaches. Current specific interests are in the role of reflexivity in the research process and the rhetorical analysis of texts. She lectures on qualitative approaches to organizational research to postgraduate students and has supervised qualitative PhD and Masters theses. She has experience in providing distance learning courses through computer conferencing, including designing (self-)study materials.

Vicky Bishop is a lecturer in HRM at the Manchester Business School. She was the full time Research Associate employed on the ESRC 'Benchmarking good practice in management research' project. Vicky completed a PhD in International Business Studies from the University of Loughborough in Leicestershire. She has research interests in the areas of qualitative research methods and is particularly interested in the collection of organisational stories as a research method. Her research interests also extend to the culture of the customer specifically focusing on customer violence in the service industry.